Privacy Policy
Last Updated: September 2026
The Venue Sports & Recreational Centre (“The Venue,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or interact with our website.
This Privacy Policy explains how we collect, use, and protect personal information through our website.
1. Information We Collect
We may collect personal information that you voluntarily provide when you use our website, including when you:
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Submit an inquiry through our contact form
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Request information about our programs, rentals, events, or facility
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Contact us by email or other available communication methods
The information you provide may include your name, email address, phone number, organization name, and the details of your inquiry.
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, pages visited, approximate location, and information about how you interact with the website.
2. How We Use Your Information
We may use the information we collect to:
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Respond to inquiries and requests
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Provide information about programs, rentals, events, and services
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Communicate with you regarding your inquiry
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Improve our website, services, and user experience
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Monitor website performance and usage
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Maintain website security and functionality
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Comply with applicable legal and regulatory requirements
We will use personal information only for purposes that are reasonably appropriate to our relationship with you or as otherwise permitted or required by law.
3. Wix Website and Contact Forms
Our website is hosted on Wix. Information submitted through our website's contact forms may be processed and stored using Wix's services.
When you submit information through a contact form, we use that information to respond to your inquiry and provide the requested information or service.
Wix may process certain information in accordance with its own privacy practices. We encourage you to review Wix's privacy policy for additional information about how Wix handles personal information.
4. Google Analytics
We use Google Analytics to help us understand how visitors use our website.
Google Analytics may collect information such as:
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Pages visited
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Time spent on the website
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General geographic information
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Device and browser information
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How visitors arrive at and interact with the website
We use this information primarily to understand website traffic, improve our website, and better understand how visitors use our online services.
Google Analytics uses cookies and similar technologies to collect this information. Where applicable, you may be able to control or limit the use of cookies through your browser settings or other available controls.
5. Google Maps
Our website may use Google Maps to display our facility location and provide visitors with mapping or location-related information.
When you interact with an embedded Google Maps feature, Google may collect information in accordance with its own privacy practices, including information related to your device, IP address, and interactions with the map.
We encourage you to review Google's privacy practices for more information about how Google handles information collected through its services.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, understand website traffic, and improve the user experience.
Some cookies may be provided by third-party services, including Google Analytics and other services integrated into the website.
You can adjust your browser settings to accept, refuse, or delete cookies. Please note that disabling certain cookies may affect the functionality of some website features.
7. Sharing of Personal Information
The Venue does not sell or rent your personal information.
We may share personal information with service providers that help us operate our website or provide services on our behalf, including website hosting, analytics, communications, and other technical services.
These service providers may process information on our behalf and are expected to handle information appropriately.
We may also disclose personal information where required or permitted by applicable law, or where reasonably necessary to protect the rights, safety, or property of The Venue, our users, or others.
8. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services, including Google and social media platforms.
The Venue is not responsible for the privacy practices, content, or security of third-party websites or services.
When you interact with a third-party service, that service's own privacy policy and terms may apply.
9. Future Booking and Rental Features
The Venue may introduce online booking, rental inquiry, registration, payment, or other interactive features in the future.
If these features are added, we may collect additional information that is reasonably necessary to process bookings, rental requests, registrations, or payments.
This Privacy Policy may be updated when additional features are introduced to explain how any new information is collected, used, and shared.
10. Protecting Your Information
We take reasonable measures to protect personal information against unauthorized access, use, disclosure, alteration, or loss.
However, no method of transmitting information over the internet or storing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted through our website.
11. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, or meet applicable legal or regulatory requirements.
12. Your Privacy Rights
Depending on the circumstances and applicable privacy laws, you may have rights relating to your personal information, including the right to request access to or correction of personal information we hold about you.
If you have questions about the personal information we hold or would like to make a
privacy-related request, please contact us using the information below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, privacy practices, or applicable legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy or how The Venue handles personal information, please contact us:
Address:
The Venue Sports & Recreational Centre
4568 Tomken Road, Unit B
Mississauga, Ontario
Canada
Email:
Website: